Before the end of the year, every passenger flying with Scandinavian Airlines (SAS) will be able to fully check-in and leave their baggage at train stations across Scandinavia. The popular Nordic airline plans to install new automated machines at the region’s major train stations as early as autumn if everything goes well.
The machines allow SAS passengers to check in early, choose their seat, and pick up a printed boarding pass directly at the train station. Customers can even leave their luggage for check-in, using their thumbprint as identification for baggage pickup at the end of the flight, according to The Local newspaper.
John Dueholm, SAS deputy president, has business travellers particularly in mind with the automated check-in scheme. “SAS is facing one of its biggest marketing challenges ever,” said Dueholm. “But our regular customers have a confidence, pride and faith in the values SAS represents. We don’t want our customers to stand in long queues. They should be able to head directly to their flights.”
Although at present SAS plans to install the machines only at Scandinavian train stations, Dueholm says that eventually the airline wants to have the high-tech check in option available at every destination they service around the world.