Thomas Cook Northern Europe has furthered its customer service by investing in a Customer Interaction Center (CIC) from Advania, based on a platform from Interactive Intelligence. The venture, which is began in May, covers 200 agents across the Nordic countries.
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Thomas Cook furthers customer service with Advania and Interactive Intelligence
Posted on 25 September 2012.
Posted in Business, Denmark, Faroe Islands, Finland, General, Greenland, Iceland, International, Norway, Saami, Sweden, Technology0 Comments
Nordic Council takes over Icelandic parliament
Posted on 24 March 2012.
The Nordic Council’s spring meeting took place yesterday in Alþingishúsið – the Icelandic national parliament building.
Posted in Denmark, Faroe Islands, Featured, Finland, Greenland, Iceland, MBL, Norway, Politics, Saami, Scandinavia, Sweden0 Comments
Nordic statistics book reveals much about life in the north
Posted on 18 November 2011.
The Nordic Council has released its Nordic Statistics Handbook 2011, which contains all sorts of interesting facts about life in the Nordic region over the last year.
Posted in Culture, Denmark, Education, Faroe Islands, Featured, Finland, General, Greenland, Iceland, International, Leisure, Lifestyle, MBL, Norway, Politics, Saami, Scandinavia, Society, Sweden0 Comments
Ascension Day holiday today
Posted on 02 June 2011.
Today is Ascension Day and a public holiday in many countries around the world. In the Nordic region people have today off work and school.
Posted in Culture, Denmark, Faroe Islands, Featured, Finland, General, Greenland, Iceland, International, Leisure, MBL, Norway, Saami, Scandinavia, Society, Sweden, Travel1 Comment
New Arctic Council agreement will improve rescue efforts in the Arctic
Posted on 13 May 2011.
At the Arctic Council Ministerial Meeting yesterday the eight Arctic States signed an agreement on co-operation in aeronautical and maritime search and rescue in the Arctic. It will strengthen co-operation between the states in response to future accidents.
Posted in Canada, Denmark, Energy, Environment, Featured, Finland, General, Greenland, Iceland, International, MBL, Norway, Politics, Saami, Scandinavia, Sweden, Travel, United States0 Comments
MP loses party support for Holocaust denial
Posted on 18 March 2011.
A Norwegian Labour Party Sami MP has caused outrage within his own ranks by denying that the Holocaust ever happened.
Posted in Featured, General, International, MBL, Norway, Politics, Saami, Society12 Comments
The third annual traditional IceNews Christmas message
Posted on 25 December 2010.
Well, it’s that time of year again. The time of year for forgetting about the cold and darkness by eating and drinking one’s own body weight every day with the people who matter the most. Merry Christmas from IceNews!
Posted in Columns, Culture, Denmark, Editorials, Environment, Faroe Islands, Featured, Finland, General, Greenland, Iceland, International, Leisure, Lifestyle, MBL, Music, Norway, Saami, Scandinavia, Society, Sweden, Travel2 Comments
Large electromagnetic storm hits Nordic region
Posted on 06 August 2010.
The electromagnetic storm which hit the upper atmosphere over Iceland, Scandinavia, Greenland and North America this week was the biggest since December 2006.
Posted in Canada, Denmark, Energy, Environment, Faroe Islands, Featured, Finland, General, Greenland, Iceland, International, MBL, Norway, Saami, Scandinavia, Sweden, Technology, United States2 Comments
